The receptionist who never misses a call.
SimplyBooked answers your phone, books appointments into your calendar and texts every customer their confirmation, so you can stay with the one in front of you.
A live demo with a sample barbershop. No sign-up needed.
- 9:30am Skin fade Booked by phone at 11:42pm
- 11:00am Balayage Booked on the website at 6:15am
- 2:15pm Check-up Moved by text, no call needed
- 8:00am MOT Booked by phone on a Sunday
- 3:40pm Eye test Booked while you were with a customer
- 10:00am Cake collection Confirmed by text
Busy with a customer? That's exactly when the phone rings.
Every missed call is a booking that goes to someone else. Here's how a typical day looks for a busy salon.
- New booking by phoneCut and colour on Thursday at 9am, before the salon opened
- Moved by text"Can I come Friday instead?" Moved, with a fresh confirmation
- Question answered"Do I need a patch test?" Answered from your own notes
- Reminders sentFourteen clients reminded about tomorrow's appointments
- Booked after hoursBalayage on Saturday at 10am, while the salon was closed
From first ring to a confirmed booking, without you lifting a finger.
-
A customer calls or texts
Sophie, your AI receptionist, answers in your business's name, day or night, and from the button on your website.
-
She checks your real diary
Only times that are genuinely free are offered. Two customers can never be booked into the same slot.
-
The booking lands in your calendar
Google Calendar updates straight away, and the customer gets a text with the time and their booking reference.
-
Reminders and changes look after themselves
Reminders go out before the visit. Customers confirm, move or cancel by text, and a review request follows afterwards.
Leo's Barbers
now
Hi Emma, your haircut at Leo's is booked for Thu 9 Oct at 2:30pm. Ref K7Q2MP. Reply C to confirm.
Your whole front desk on one screen.
See every booking, call and conversation as it happens. Approve what goes out, follow up on what comes in, and know exactly how your week is filling up.
Open the live demo
Set up for how small teams actually work.
- Sounds like your front desk
- Your receptionist's name, greeting, services, prices and house rules — parking, deposits, patch tests — are all yours to set.
- Texts people actually read
- Confirmations the moment they book, reminders the day before and on the day, and a friendly follow-up after the visit.
- Respectful by default
- No texts late at night or early in the morning, and anyone who replies STOP is never messaged again.
- Holidays and time off, handled
- Block out days, staff leave or a single chair, and those times are simply never offered.
- Test before you go live
- Every account starts in test mode. Messages only reach the numbers you choose until you're happy.
- Your customers stay yours
- Hosted securely in the EU. Only your team can see your bookings and customer details.
Questions owners ask us
What happens if Sophie can't help a caller?
She takes their name and number and tells them your team will call back. Medical, billing and complaint questions always go to you.
Does it work with my calendar?
Yes. Every booking, change and cancellation is written to your Google Calendar automatically. Time off is added in SimplyBooked, so it is never offered to customers.
Do my customers need an app?
No. Everything happens by phone call, the button on your website, or text message.
Can a customer change someone else's booking?
No. Changes are only accepted from the phone number the booking was made with, or after the caller confirms the name or reference on the booking.
Can I try it before customers see it?
Yes. You start in test mode, with texts going only to your own numbers, and switch to live when you're ready.
Let the phone ring. It's handled.
See exactly what your customers and your team would see — bookings, messages and all.
